Cookie policy
This Cookie Policy complements our Privacy Policy. It explains how SeniorContact uses cookies and similar technologies on the website (seniorcontact.app) and related landing pages.
We use cookies to operate the website, remember your preferences, measure how the site is used and, where applicable, support marketing attribution.
A cookie is a small file stored by a server on a user's device (computer, phone, etc.) and associated with a web domain (in most cases, all pages of the same website). This file is automatically returned during subsequent contacts with the same domain. We also use similar technologies (for example local storage and tracking pixels) that can serve comparable purposes. For readability, this policy refers to all of these as "cookies" unless we need to distinguish them.
On SeniorContact, cookies and similar technologies may be deployed by SeniorContact and by third-party technical providers, depending on your consent choices.
Cookie categories we use
Essential cookies
These cookies are necessary for the website to function and to store your consent choice. They are generally set without prior consent where legally exempt.
Functional cookies
These cookies allow the website to remember choices you make and provide enhanced features, such as live support chat session continuity.
Analytics cookies
These cookies help us understand how visitors interact with the website by collecting and reporting information, so we can improve navigation, performance and content. They are intended to be activated only after consent where legally required.
Marketing / attribution cookies
These cookies are used to measure ad performance and attribution across visits. They are intended to be activated only after consent where legally required.
Managing your cookie preferences
Where a consent banner is shown, you can accept all cookies, reject all non-essential cookies, or customise your choices by category (functional, analytics, marketing).
To change your choice later, use the Manage cookie preferences button at the top of this page. It reopens the cookie banner so you can update your choices. Your preference is stored as cookie-consent in browser local storage. Consent withdrawal does not affect prior processing carried out lawfully before withdrawal.
If you disable functional, analytics or marketing cookies, those technologies remain disabled in our consent flow. Some features (including live chat, measurement and attribution) may therefore be limited, but core website functions should remain available.
How to control cookies from your browser
Most browsers let you block, delete or limit cookies via settings. If you block all cookies, some website features may not work correctly.
Useful browser help pages:
Updates to this policy
We may update this Cookie Policy when technologies, legal requirements or providers change. The updated version will be published on this page. We recommend checking this page regularly to stay informed of the latest version.
Your data protection rights
In accordance with applicable data protection law (including the Swiss FADP and, where relevant, GDPR principles), you may have the right to request access, correction or deletion of personal data processed through cookies and similar technologies, request restriction of processing or object to certain processing, request data portability where applicable, and withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at support@seniorcontact.app. If you believe your rights have been violated, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch.
For broader privacy matters, please also consult our Privacy Policy.
Detailed list of cookies and similar trackers
You can consult the complete cookie list here: Cookie list (PDF)
The list includes, for each cookie or tracker, the type, name, domain, provider, function and lifetime.
Depending on your consent choices and interactions, cookies may involve Google (Google Analytics / Google Tag), Meta (Meta Pixel), Chatwoot (support chat widget) and SeniorContact first-party storage for consent and technical continuity. For more details on vendors and their roles, see our sub-processors list (PDF) and Privacy Policy.